![](http://thetrainingspa.net/wp-content/uploads/2020/12/jic.jpg)
- ongoing development programmes for all staff
- executive coaching
![](http://thetrainingspa.net/wp-content/uploads/2020/12/ifr_logo.jpg)
ongoing development programmes for all staff
![](http://thetrainingspa.net/wp-content/uploads/2020/12/into.jpg)
A private sector, partnering organization transforming the student experience of its university partners worldwide
Accredited Programmes:
- L5 Professional Certificate in Management
Student Services:
- ongoing development programmes
![](http://thetrainingspa.net/wp-content/uploads/2020/12/uea.jpg)
- Accredited Programmes: L3 Award in Management – delivered annually / L5 Professional Certificate in Management / L7 Advanced postgraduate Diploma in Management
- Customer Service Programmes
- Recruitment & Selection Skills
- Selling Skills
- Managing Change
- Train the Trainer
- Team Building
- Executive Coaching
![](http://thetrainingspa.net/wp-content/uploads/2020/12/cccu.jpg)
Customer Services:
- Reception
- Admissions
One Stop Shops:
- Ongoing project to create new team in new building
![](http://thetrainingspa.net/wp-content/uploads/2020/12/ccn.jpg)
Management Development:
- ‘Managing at City College’
Train the Trainer
Customer Service:
- IT Help desk
- Information Centre
- School of Construction
- Business School
Change Management
- College-wide Heads of Department
![](http://thetrainingspa.net/wp-content/uploads/2020/12/ntu.jpg)
Accredited Programmes:
- L5 Professional Diploma in Management Coaching and Mentoring
![](http://thetrainingspa.net/wp-content/uploads/2020/12/uoe.jpg)
Facilitation:
- Change management project
![](http://thetrainingspa.net/wp-content/uploads/2020/12/nesta.jpg)
Conference paper and speaker – June 2007
![](http://thetrainingspa.net/wp-content/uploads/2020/12/atem.jpg)
- Conference paper and speaker – April 2009
- Read quotes from the Conference here