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  • ongoing development programmes for all staff
  • executive coaching

ongoing development programmes for all staff

A private sector, partnering organization transforming the student experience of its university partners worldwide

Accredited Programmes:

  • L5 Professional Certificate in Management

Student Services:

  • ongoing development programmes
  • Accredited Programmes: L3 Award in Management – delivered annually / L5 Professional Certificate in Management / L7 Advanced postgraduate Diploma in Management
  • Customer Service Programmes
  • Recruitment & Selection Skills
  • Selling Skills
  • Managing Change
  • Train the Trainer
  • Team Building
  • Executive Coaching

Customer Services:

  • Reception
  • Admissions

One Stop Shops:

  • Ongoing project to create new team in new building

Management Development:

  • ‘Managing at City College’

Train the Trainer

Customer Service:

  • IT Help desk
  • Information Centre
  • School of Construction
  • Business School

Change Management

  • College-wide Heads of Department

Accredited Programmes:

  • L5 Professional Diploma in Management Coaching and Mentoring


  • Change management project

Conference paper and speaker – June 2007

  • Conference paper and speaker – April 2009
  • Read quotes from the Conference here