- ongoing development programmes for all staff
- executive coaching
ongoing development programmes for all staff
A private sector, partnering organization transforming the student experience of its university partners worldwide
Accredited Programmes:
- L5 Professional Certificate in Management
Student Services:
- ongoing development programmes
- Accredited Programmes: L3 Award in Management – delivered annually / L5 Professional Certificate in Management / L7 Advanced postgraduate Diploma in Management
- Customer Service Programmes
- Recruitment & Selection Skills
- Selling Skills
- Managing Change
- Train the Trainer
- Team Building
- Executive Coaching
Customer Services:
- Reception
- Admissions
One Stop Shops:
- Ongoing project to create new team in new building
Management Development:
- ‘Managing at City College’
Train the Trainer
Customer Service:
- IT Help desk
- Information Centre
- School of Construction
- Business School
Change Management
- College-wide Heads of Department
Accredited Programmes:
- L5 Professional Diploma in Management Coaching and Mentoring
Facilitation:
- Change management project
Conference paper and speaker – June 2007
- Conference paper and speaker – April 2009
- Read quotes from the Conference here