We specialise in designing interactive, developmental programmes that build personal confidence and skills as well as creating an effective organisation. Each programme is dynamic and tailor-made to meet your needs.
Should you or your people want to follow a nationally accredited developmental route, we are able to arrange programmes verified by Edexcel.
Ongoing development is about implementing improvements, so each programme identifies clear evaluation processes to ensure that learning is transferred to the workplace in a visible and accountable way.
- Performance Management
- Appraisal skills
- Team building
- time and stress management
- leadership skills
- personal effectiveness
- building a culture of equality and diversity
- managing change
- building effective teams
- internal communications
Delivering Excellent Customer Service:
- managing client relationships
- delivering excellence
- customer relationship management systems